Discovery, CMDB & Asset Management

Helping your technicians provide faster service

ITSM systems with automated asset discovery allow your teams to stay on top of IT assets, refresh cycles and contract renewals. As part of our FitCheck™ infrastructure assessment, we can begin the process of identifying how well your discovery services are gathering information and integrating other tools that can close the gaps in your visibility. This enables you to tie assets to your service incidents, manage projects across departments and address problems globally.

Know what’s connected

Bridgeview Partners establishes a single consolidated view of your assets, improving transparency and enabling data-driven decisions that support change impact analysis, project planning and software license management.

The heart of your ITSM system

A clean and automated CMDB can unlock the visibility you need for effective decision-making, gaining insight in your ITSM processes, hardware, and the relationships between data and systems. IT must regularly maintain this complex data for accuracy and fully integrate it into your ITSM platform.

As part of our FitCheck assessment of your current infrastructure, Bridgeview can assess the strength of your CMDB and optimize for your ITSM processes. Talk to Bridgeview today about strengthening the connection and maintaining visibility for your IT governance.